Understanding Zaya’s MSO-PC Structure

Summary:

Zaya Care operates under the MSO-PC model, where Zaya Care acts as the MSO, providing administrative support. Providers are credentialed and enrolled under one of our affiliated medical groups, either Bienetre Medical PC or Bonheur Medical PC, based on their service location. This is important for billing, as claims and remits will reflect the name of the assigned PC. Zaya’s Credentialing Team will confirm the correct assignment during onboarding to ensure accurate billing and credentialing.

What is the MSO-PC Model?

In the healthcare industry, the MSO-PC model separates clinical operations from administrative services.

• Professional Corporations (PCs) employ providers and deliver clinical care.

• Management Services Organizations (MSOs) provide non-clinical services, such as billing, credentialing, and administrative support.

Zaya operates through this structure to ensure compliance with state corporate practice of medicine laws while supporting practices across multiple states.

Zaya’s Medical Groups

Zaya currently supports two medical groups, each operating in specific states:

Questions?

If you have questions about which medical group you are enrolled under, or about upcoming state expansions, please contact the Zaya Credentialing Team at credentialing@zayacare.com