Summary
Coding errors are a leading cause of denied claims and reduced payments in physical and occupational therapy practices. This guide outlines common issues and how to prevent them.
After reviewing these general requirements, see Navigating Payer Specific Billing Requirements for Zaya-specific guidance.
Understanding NCCI Edits
NCCI (National Correct Coding Initiative) edits are guidelines from the Centers for Medicare & Medicaid Services (CMS) that prevent improper coding and billing. They address code combinations that represent overlapping or related services.
Using Modifier 59
Modifier 59 indicates that two services typically considered bundled were performed separately and are distinct.
Use only when services were performed in separate time periods or were clearly distinct.
Do not use if services were not performed separately.
The decision to apply modifier 59 is clinical and must reflect the actual patient encounter.
Refer to:
Active PT/OT NCCI Edits
The following codes require modifier 59 to be reimbursed separately from the associated trigger code.
Modifier Requirements
Understanding common modifiers that payers require PTs and OTs to use and applying them appropriately can help to reduce rejections and denials.
The purpose of modifiers is to provide additional information about a medical service or procedure without changing the core definition of the code. They help in specifying aspects such as the anatomical site, the type of provider who rendered care, and many other important details.
Common PT/OT Modifiers Payers Require
| Modifier | Description |
| GP | Service or treatment was delivered under a physical therapy care plan. |
| GO | Service or treatment was delivered under a occupational therapy care plan. |
| CQ | Outpatient physical therapy services furnished in whole or in part by a physical therapist assistant. |
| CO | Outpatient occupational therapy services furnished in whole or in part by an occupational therapist assistant. |
| GT | Telehealth services provided via interactive audio and video telecommunications systems. |
| RT | Right Side (Generally used with strapping) |
| LT | Left Side (Generally used with strapping) |
Place of Service Codes
Choosing the correct Place of Service (POS) code is crucial in medical billing as it directly impacts reimbursement and compliance with insurance policies. Accurate POS codes ensure that claims reflect the appropriate setting where services were provided, which can affect payment rates and coverage eligibility.
Common PT/OT POS Codes
POS Code | Description |
| 02 | Telehealth Visit: Patient in a location other than their home |
| 10 | Telehealth Visit: Patient is in their home |
| 11 | Provider's Office |
| 12 | Patient's Home |
| 99 | Other Place of Service (Typically used for work in a non-medical community space) |
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