Deliver Integrated Care: Add a Dietitian and bill through Zaya

You can now bring a Registered Dietitian (RDN) onto your team and bill through Zaya. Scroll to the bottom for FAQs

Together, we help patients recover faster, move better, and feel stronger.

Relevant Patient Use Cases

Many patients you already treat can benefit from nutrition counseling:

• Post-Surgical Patients
• Chronic Pain & Inflammatory Conditions
• Seniors & Fall Risk Clients
• Athletes in Recovery or Performance Training
• Weight Loss or Mobility-Limited Clients
• Obesity with musculoskeletal impact
• Plantar fasciitis in overweight patients
• Recurrent injuries or poor healing (where nutrition affects tissue recovery)
• Fall risk in older adults (where malnutrition or sarcopenia is a factor)
• General deconditioning in patients with high BMI
  

Which Zaya payers reimburse for Dietitian services:

NY: Commercial & Medicare Advantage products of Aetna, UHC, Anthem, and Cigna

NJ: Commercial & Medicare Advantage products of Aetna

What Can Be Billed?

• Simple coding. Most of Dietitian’s services correspond to the two codes 
  • 97802 - Medical Nutrition Therapy,  Initial session, 15 min
  • 97803 - Medical Nutrition Therapy,  Follow-up session, 15 min
• Covered conditions include: Diabetes, Obesity, Chronic Kidney Disease, GI & Digestive Disorders
• The Dietitian needs to be a licensed Registered Dietitian Nutritionist (RD/RDN)
• Virtual or in-person care
• No physician referral required

How It Works

1. Partner with a Dietitian: you set your own contract - W2 or 1099
2. Let Zaya’s credentialing team know you’d like to credential them
   
3. We handle the credentialing; takes 2 - 4 weeks
4. You start billing for the Dietitian services through your Zaya portal and get paid. Everything shows up in your portal like usual

If you’d like help in finding a Dietitian partner, Zaya can connect you with a virtual Registered Dietitian Nutritionist (RDN) from our existing network.

Interested?

Email credentialing@zayacare.com with “Dietitian billing” in the subject line.

FAQs

How does appointment booking work?

Think of the dietitian like a new member of your team (typically 1099, can be paid hourly). You’ll sign a direct contract with them - we help with introductions, but the agreement is between you and the dietitian. Once that’s set, your patients can book appointments with them just like any other provider in your practice.

Who submits the Dietitian claim to Zaya?

Since the Dietitian works under your practice, it is your practice that submits the Dietitian claim to Zaya - in the same way as you do today with your PT/OT claims. As an alternative to the HCFA drop option you can use our manual claims submission form for the first claims (On the Zaya portal: Claims → Create Claim → Manual Claim submission).

How many sessions do patients typically have with a dietitian?

It depends on the patient’s needs. Some may only need 1–2 sessions, but many dietitians build ongoing plans and see patients 4–10 times or more.